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My Account
How do I create an account?
  1) Click the "My Account / Order Status" link at the top right side of our site.
2) Enter your email address.
3) Select "I am a new customer".

Then simply follow the prompts to complete setting up your account. Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information.
How do I edit my account information?
  Click the "My Account / Order Status" link at the top right hand side of our site to edit your account information.
How much is my shipping?
  Shipping is automatically calculated prior to submitting your payment information.  Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.
I forgot my password.
  Click the "My Account / Order Status" link at the top right hand side of our site. Under the login box you'll see a link that says "Forgot your password? Click here". That link will send an email to you with your password.
How do I return my product?
 

To return an item, contact customer service and you will be given a return authorization. Usually an RGA form will be emailed to you to enclose in the shipment. This will ensure that your credit is processed correctly and as quickly as possible. Please allow a week from the date your package is received at our warehouse for our credit department to authorize and process your credit.

A 15% Restocking Fee will be applied to returns sent at the discretion of the buyer. Product information and specifications are available online to assist you in purchasing our products. We have experts who are willing to assist you via phone, email, or instant chat. It is the responsibility of the buyer to perform due diligence in selecting a product. If you purchase an item that wasn't what you intended and want to return it, it will be considered at your discretion. This is used to cover the cost of receiving, checking-in, inspecting, returning product to the shelf, and processing relevant paper work associated with the return. The buyer is also responsible to cover the cost of shipping to return the product.

In the event of an error of NBH Co. all shipping costs will be covered by NBH Co. and no Restocking Fee will be charged.

NBH Co. will accept returns of items in sellable condition. Items that have been installed and removed, damaged or items with noticeable wear and tear can't be accepted for return because they cannot be resold to future customers.

Due to safety concerns NBH Co. will not accept returns of full face respirators, half face respirators, particulate masks or respirator parts/accessories. This is to avoid any contamination from handling by customers. Sealed cartridge packs and filter packs will be accepted if returned in sealed and resell-able condition.

Please contact customer service for more information on returning an item. Thank you.

I received the wrong product.
  If you feel that you have received the wrong product, please contact customer service within 72 hours of receiving the product.
What is your return policy?
 

NBH Co. will accept returns of items in sellable condition. Items that have been installed and removed, damaged or items with noticeable wear and tear can't be accepted for return because they cannot be resold to future customers.

Due to safety concerns NBH Co. will not accept returns of full face respirators, half face respirators, particulate masks or respirator parts/accessories. This is to avoid any contamination from handling by customers. Sealed cartridge packs and filter packs will be accepted if returned in sealed and resell-able condition.

To return an item, contact customer service and you will be given a return authorization. Usually an RGA form will be emailed to you to enclose in the shipment. This will ensure that your credit is processed correctly and as quickly as possible. Please allow a week from the date your package is received at our warehouse for our credit department to authorize and process your credit.

A 15% Restocking Fee will be applied to returns sent at the discretion of the buyer. Product information and specifications are available online to assist you in purchasing our products. We have experts who are willing to assist you via phone, email, or instant chat. It is the responsibility of the buyer to perform due diligence in selecting a product. If you purchase an item that wasn't what you intended and want to return it, it will be considered at your discretion. This is used to cover the cost of receiving, checking-in, inspecting, returning product to the shelf, and processing relevant paper work associated with the return. The buyer is also responsible to cover the cost of shipping to return the product.

In the event of an error of NBH Co. all shipping costs will be covered by NBH Co. and no Restocking Fee will be charged.

Please contact customer service for more information on returning an item. Thank you.

When will my order ship?
  Please see each individual item page for more information on the availability of each item. Also, after placing your order, you may click the "My Account / Order Status" link at the top right hand side of our site to track the status of your order. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment.